This article examines how mobile reading applications can contribute to the achievement of inclusive publishing goals, with a detailed analysis of the user experience of the ELVIS mobile application. The relevance of this work is determined by the growing demand for digital publications, taking into account changes in legislation in Lithuania. The object of this work is the user experience of the ELVIS mobile app in the context of inclusive publishing. The aim of the work is to investigate the user experience of the ELVIS mobile app in the context of inclusive publishing, based on the principles of universal design. The study involved a literature review and semi-structured interviews with ELVIS users. The study showed that the ELVIS mobile app functions as an inclusive publishing tool, allowing users with different needs to independently access digital content. The app implements the essential principles of universal design – flexibility, a simple and intuitive interface, understandable information, and low physical effort. This is reflected in user experiences: users positively evaluated the ability to customize the reading environment – to choose the desired book format, and listen to audiobooks at their own pace. However, the results of the study also revealed certain areas of the app that could be improved – currently, there is a lack of clear guidelines for using the functions, an integrated text-to-speech (TTS) function, more convenient interface management, and broader options for customizing the functions. The ELVIS case study leads to a conclusion that mobile reading apps developed based on user experience and accessibility standards contribute to inclusive publishing processes.
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